SHIPPING & RETURNS

FREE SHIPPING THROUGHOUT THE UK! 

All orders qualify for FREE UK SHIPPING!
 - Orders placed before 1PM are dispatched within 24 hours of order being placed with Royal Mail, DPD or UK Mail. 

 - Premium next day orders will be dispatched same day for a NEXT DAY delivery if placed before 1PM. 

 - Out of area deliveries take place with a DPD two day service (Scottish Highlands, Islands). Unfortunately we cannot offer a next day service for these areas.


Local Collection

Unfortunately we cannot accept local collections due to COVID-19 restrictions in England. The situation is always changing and we will keep our policies updated as we get clearer guidance on this!

RETURNS

If you change your mind on your purchase, you have 30 days to return it for a refund subject to some exclusions set out below. All goods must be unused, in a saleable condition and in their original packaging with all labels still attached.


There are some exclusions to our 30 day returns policy, which are detailed below (unless faulty or not as described):

 - Nutritional products or those with a best before date must be returned within 28 days

 - For hygiene reasons, any intimate garments such as underwear and swimsuits can only be returned if the items are unworn (and any protective packaging remains)

 - Gift vouchers

 - Products received over 365 days ago

 - Products that have been opened or unsealed

 - Products returned in an unsatisfactory condition


Please note, that we reserve the right to refuse a return if we believe the purpose was for stock trading/reselling and not personal use.

Returned items will be checked by one of our specialists to ensure they meet the criteria set out in this Returns and Refund policy. Please note if you return items which are outside our Returns and Refund policy we will be unable to process a full refund. We will contact you in such circumstances


We cannot offer exchanges for unwanted items; please place a new order for any alternative items you require. All refunds will be issued to the original payment method on the order within 3-5 working days of receipt at our warehouse or once the item has been checked by one of our specialists.

This does not affect your statutory rights.

HOW TO MAKE A RETURN

To return any unwanted items please fill in the form at the bottom of this page and one of our support team will get back to you ASAP!

Please note our support team work 9am-5pm Mon-Fri, any enquiries outside of these hours will be responded to by the next working day.

To speed up your return request please ensure you include your ORDER NUMBER and ORIGINAL DELIVERY ADDRESS in the body of the message.

HOW TO MAKE A WARRANTY CLAIM

All Body Revolution products come with a 2 year warranty.
If you have an issue with your product that falls under a warranty claim please use the contact form at the bottom of this page and one of our support team will get back to you ASAP!
Please note our support team work 9am-5pm Mon-Fri, any enquiries outside of these hours will be responded to by the next working day.

To speed up your return request please ensure you include your ORDER NUMBER and ORIGINAL DELIVERY ADDRESS in the body of the message.

Name:

Phone:

Email:

Message: